Decision support systems and expert systems: A comparison

✍ Scribed by F. Nelson Ford

• Publisher: Elsevier Science
• Year: 1985
• Tongue: English
• Weight: 592 KB
• Volume: 8
• Category: Article
• ISSN: 0378-7206
• DOI: 10.1016/0378-7206(85)90066-7

✦ Synopsis

In recent years there have been rapid developments in two technologies aimed at improving decision-making: decision support systems (DSS) and expert systems (ES). A DSS is an interactive system that helps decision-makers utilize data and models to solve unstructured or semi-structured problems. An ES is a problem-solving computer program that achieves good performance in a specialized problem domain that is considered difficult and requires specialized knowledge and skill. While both types seek to improve the quality of the decision, there are some distinct differences between the two. To understand and distinguish them. DSS and ES are compared in four primary areas: 1) objectives and intents, 2) operational differences, 3) users, and 4) development methodology.