๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Dealing with spam: Some observations and recommendations

โœ Scribed by Samuel P. Martin; Christopher P. Lueg


Publisher
Wiley (John Wiley & Sons)
Year
2009
Tongue
English
Weight
21 KB
Volume
45
Category
Article
ISSN
0044-7870

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โœฆ Synopsis


Abstract

The email communication system is threatened by unsolicited commercial email aka spam. Spam filters help reduce the amount of spam users have to cope with but often, users have difficulties understanding how these filters actually assess messages to be spam or ham. We conducted a number of user experiments using a simulated email interface providing detailed information about spam assessments. Feedback suggests that the additional information provided by the email interface was welcome.


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