Customer value in the hotel industry: What managers believe they deliver and what customer experience

✍ Scribed by Hanny N. Nasution; Felix T. Mavondo

• Book ID: 116556078
• Publisher: Elsevier Science
• Year: 2008
• Tongue: English
• Weight: 217 KB
• Volume: 27
• Category: Article
• ISSN: 0278-4319
• DOI: 10.1016/j.ijhm.2007.02.003