CUSTOMER SERVICE IN THE INTERNET-ENABLED LOGISTICS SUPPLY CHAIN: WEBSITE DESIGN ANTECEDENTS AND LOYALTY EFFECTS

✍ Scribed by Kofi Q. Dadzie; Cristian Chelariu; Evelyn Winston

• Publisher: Wiley (John Wiley & Sons)
• Year: 2005
• Tongue: English
• Weight: 272 KB
• Volume: 26
• Category: Article
• ISSN: 0735-3766
• DOI: 10.1002/j.2158-1592.2005.tb00194.x