Customer loyalty to one service worker: Should it be discouraged?

✍ Scribed by Liliana L. Bove; Lester W. Johnson

• Book ID: 116568395
• Publisher: Elsevier Science
• Year: 2006
• Tongue: English
• Weight: 273 KB
• Volume: 23
• Category: Article
• ISSN: 0167-8116
• DOI: 10.1016/j.ijresmar.2006.01.007