✦ LIBER ✦
Customer inspired quality: Looking backward through the looking glass: by James G. Shaw. San Francisco: Jossey-Bass Publishers, 1996. 126 + xv pages. $19.95
✍ Scribed by Nancie Ann K. Moebius
- Book ID
- 117564349
- Publisher
- John Wiley and Sons
- Year
- 1997
- Tongue
- English
- Weight
- 123 KB
- Volume
- 14
- Category
- Article
- ISSN
- 0737-6782
No coin nor oath required. For personal study only.