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Customer experience modeling: from customer experience to service design

✍ Scribed by Teixeira, Jorge (author);Patrício, Lia (author);Nunes, Nuno J. (author);Nóbrega, Leonel (author);Fisk, Raymond P. (author);Constantine, Larry (author)

Book ID: 121283602
Publisher: Emerald (MCB UP )
Year: 2012
Tongue: English
Weight: 246 KB
Volume: 23
Category: Article
ISSN: 1757-5818
DOI: 10.1108/09564231211248453

No coin nor oath required. For personal study only.

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