✦ LIBER ✦
Customer expectations for interactions with service providers: Relationship versus encounter orientation and personalized service communication
✍ Scribed by Ford, Wendy Zabava
- Book ID
- 120259578
- Publisher
- Taylor and Francis Group
- Year
- 2001
- Tongue
- English
- Weight
- 424 KB
- Volume
- 29
- Category
- Article
- ISSN
- 0090-9882
No coin nor oath required. For personal study only.