✦ LIBER ✦
Customer delight in a retail context: investigating delightful and terrible shopping experiences
✍ Scribed by Mark J. Arnold; Kristy E. Reynolds; Nicole Ponder; Jason E. Lueg
- Book ID
- 116617718
- Publisher
- Elsevier Science
- Year
- 2005
- Tongue
- English
- Weight
- 182 KB
- Volume
- 58
- Category
- Article
- ISSN
- 0148-2963
No coin nor oath required. For personal study only.