Culture and service quality expectations: Evidence from Generation Y consumers in Malaysia

✍ Scribed by Kueh, Karen; Voon, Boo Ho

• Book ID: 111964614
• Publisher: Emerald Group Publishing Limited
• Year: 2007
• Tongue: English
• Weight: 183 KB
• Volume: 17
• Category: Article
• ISSN: 0960-4529
• DOI: 10.1108/09604520710834993