Are performance appraisals a bureaucrati
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Charles Pettijohn; Linda S. Pettijohn; Albert J. Taylor; Bruce D. Keillor
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Article
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2001
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John Wiley and Sons
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English
β 154 KB
## Abstract In some sales organizations the performance appraisal is treated as a bureaucratic exercise. As such, sales managers may essentially conduct appraisals in an arbitrary and perfunctory manner. This behavior could be based on the belief that conducting performance appraisals requires cons