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Cross-Cultural Difference in Reactions to Facework During Service Failures

โœ Scribed by Ray Friedman; Mara Olekalns; Sehyung (David) Oh


Book ID
114885473
Publisher
Wiley (Blackwell Publishing)
Year
2011
Tongue
English
Weight
293 KB
Volume
4
Category
Article
ISSN
1750-4708

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