Critical Incident Stress Management in Aviation

✍ Scribed by Jorg Leonhardt, Joachim Vogt

• Publisher: Ashgate Pub Co
• Year: 2006
• Tongue: English
• Leaves: 195
• Edition: 1
• Category: Library

✦ Synopsis

Critical incident stress management (CISM) is now a well-established method in crisis intervention, and one that is clearly needed within aviation. However, there are many peculiarities in this branch of CISM which require thorough consideration. People working in high-risk environments need to be sensitive to others' reactions to critical stress. They are the normal reactions of normal people in abnormal situations. However, to ensure this a proper programme must be put in place, based on a scientific and standardized approach. This book describes the various methods and elements of the CISM model, as well as their interventions. It details CISM training and courses, and features a case study based on the Uberlingen incident of 2002. ''Critical Incident Stress Management in Aviation'' will be of direct relevance to human factors experts, safety managers, ATCOs and air navigation service providers, though there is also much that will be of interest to aviation physicians, psychologists and airport/airline managers.

✦ Table of Contents

Contents......Page 6
List of Figures......Page 8
List of Tables......Page 10
List of Contributors......Page 12
List of Abbreviations......Page 14
1 Introduction......Page 16
2 Importance of CISM in Modern Air Traffic Management (ATM)......Page 20
3 Critical Incident Stress Management in Aviation: A Strategic Approach......Page 28
4 Critical Incident, Critical Incident Stress, Post Traumatic Stress Disorder – Definitions and Underlying Neurobiological Processes......Page 58
5 Critical Incident Stress Management Intervention Methods......Page 68
6 A Brief History of Crisis Intervention Support Services in Aviation......Page 80
7 Critical Incident Stress Management in Air Traffic Control (ATC)......Page 96
8 Critical Incident Stress Management in Airlines......Page 108
9 Critical Incident Stress Management at Frankfurt Airport (CISM Team FRAPORT)......Page 124
10 Case Study Lake Constance (Überlingen)......Page 140
11 Training in Critical Incident Stress Management – Principles and Standards......Page 160
12 Cost Benefit Analysis of a Critical Incident Stress Management Program......Page 168
Appendices......Page 186
C......Page 192
M......Page 193
S......Page 194
W......Page 195