Creating customer value in the not-for-profit sector: a case study of the British Library

✍ Scribed by Gary Warnaby; Jill Finney

• Publisher: John Wiley and Sons
• Year: 2005
• Tongue: English
• Weight: 119 KB
• Volume: 10
• Category: Article
• ISSN: 1465-4520
• DOI: 10.1002/nvsm.18