CR2M—an approach for capacity control considering long-term effects on the value of a customer for the company

✍ Scribed by Hans Ulrich Buhl; Robert Klein; Johannes Kolb; Andrea Landherr

• Book ID: 105858137
• Publisher: Springer-Verlag
• Year: 2011
• Tongue: English
• Weight: 630 KB
• Volume: 22
• Category: Article
• ISSN: 2191-4761
• DOI: 10.1007/s00187-011-0133-8