Coping with Continuous Change in the Business Environment. Knowledge Management and Knowledge Management Technology

✍ Scribed by Antonie Botha, Derrick Kourie and Retha Snyman (Auth.)

• Publisher: Chandos Publishing
• Year: 2008
• Tongue: English
• Leaves: 259
• Series: Chandos Knowledge Management
• Edition: 1
• Category: Library

✦ Synopsis

Aimed at knowledge management professionals and students in the field of knowledge management, information science, information systems and software engineering, the book provides answers to the 'what-is' and 'why-is' questions with regard to knowledge management. It investigates the concepts and elements, the drivers, and challenges involved in knowledge management. In the second part of the book the 'how' and 'with-what' characteristics of knowledge management are covered. Although knowledge management is primarily concerned with non-technical issues, this book concentrates on the technical issues and challenges. A new technology framework for knowledge management is proposed to position and relate the different knowledge management technologies as well as the two key applications of knowledge management, namely knowledge portals and knowledge discovery (including text mining).

• Best practices for a number of knowledge management issues are discussed
• A new technology framework for knowledge management is proposed to position and relate the different knowledge management technologies
• Written by internationally acknowledged KM researchers and practitioners

✦ Table of Contents

Content:
Front matter, Pages i-iii
Copyright, Page iv
List of figures and tables, Pages xi-xiv
About the authors, Pages xv-xvi
Preface, Pages xvii-xviii
Introduction, Pages 1-2
1 - Introduction, Pages 3-10
2 - Knowledge perspectives and concepts, Pages 11-37
3 - Knowledge management perspectives and concepts, Pages 39-62
4 - Intellectual capital, Pages 63-71
5 - Organisational learning and the learning organisation, Pages 73-92
6 - Knowledge management and communities of practice, Pages 93-102
7 - Knowledge management best practices, Pages 103-108
8 - Part 1: summary and conclusions, Pages 109-116
Introduction, Page 117
9 - Introduction, Pages 119-133
10 - The knowledge management technology framework, Pages 135-144
11 - Knowledge management technology framework infrastructure, Pages 145-172
12 - Knowledge creation and sensing, Pages 173-180
13 - Knowledge sharing and transfer, Pages 181-197
14 - Advanced search, indexing and retrieval, Pages 199-209
15 - Knowledge management technology framework applications, Pages 211-216
16 - Knowledge portals, Pages 217-222
17 - Knowledge discovery, Pages 223-237
18 - Summary and conclusions, Pages 239-241
Bibliography, Pages 243-251
Index, Pages 253-256