Consumer Satisfaction with CMHC Services
β Scribed by Greer Sullivan; Karen L. Spritzer
- Book ID
- 110420454
- Publisher
- Springer
- Year
- 1997
- Tongue
- English
- Weight
- 525 KB
- Volume
- 33
- Category
- Article
- ISSN
- 0010-3853
No coin nor oath required. For personal study only.
π SIMILAR VOLUMES
The impact of involvement and ambiguity on satisfaction judgments for high-credence property services such as health care has not been studied. This study examines the level and process effects of involvement on satisfaction with two dimensions of a health-care service. We found that higher levels o
## Abstract This research aimed to investigate the possible relationships between the concepts of consumer loyalty (attitudinal and behavioral), satisfaction, and team identification in the context of sport spectatorship. Specifically, several models were tested to investigate (1) the direct influe