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Consumer Driven Electronic Transformation: Applying New Technologies to Enthuse Consumers and Transform the Supply Chain

✍ Scribed by Prof. Georgios J. Doukidis, Dr. Adam P. Vrechopoulos (eds.)


Publisher
Springer-Verlag Berlin Heidelberg
Year
2005
Tongue
English
Leaves
252
Edition
1
Category
Library

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✦ Synopsis


In September 2003, Athens University of Economics & Business hosted the third in a series of international research symposia held under the a- pices of the ECR Europe Academic Partnership and ECR Journal: Inter- tional Commerce Review. Held first in Cambridge in 2001 and then at WHU Koblenz in 2002, the Symposia have become important, unique - casions in the international calendar of business research. No other event brings together in a university environment distinguished academics, bu- ness practitioners and consultants to explore the development of the c- sumer goods industry through collaborative management. The papers c- lected here, first presented in Athens, represent an important contribution to the research literature of modern business. The wide-scale institutional development of collaborative practices in the European consumer goods business began in 1994 with the creation of ECR (β€œEfficient Consumer Response”) Europe, a joint initiative of ma- facturers and retailers working together to improve the quality and p- formance of the value chain. At the heart of ECR was a business envir- ment characterised by dramatic advances in information technology, shifts in consumer demand, and the increasing movements of goods across int- national borders. This new reality required a fundamental reconsideration of the most effective way of delivering the right products to consumers at the right price.

✦ Table of Contents


Introduction....Pages 1-6
Improvement Opportunities in Retail Logistics....Pages 9-21
A Dynamic Real-Time Vehicle Routing System for Distribution Operations....Pages 23-37
Bargaining and Alliances in Supply Chains....Pages 39-51
Last-Mile Supply Chain Integration: Easy Connection and Information Exchange between Suppliers and Retailers....Pages 53-69
Multichannel Retailing and Brand Policies....Pages 73-90
Designing Alternative Store Layouts for Internet Retailing....Pages 91-109
In Search for Viable e-Solutions....Pages 111-127
On Shelf Availability: An Examination of the Extent, the Causes, and the Efforts to Address Retail Out-of-Stocks....Pages 131-149
Increasing Shelf Availability Through Internet-Based Information Sharing and Collaborative Store Ordering....Pages 151-166
Towards the Development of an Algorithm to Discover Out-Of-Shelf Situations....Pages 167-177
Food Value Chain Analysis....Pages 179-192
Extending ECR into Product Innovation....Pages 193-206
Turning Signals into Profits in the RFID-Enabled Supply Chain....Pages 209-225
Shopping in the 21 st Century: Embedding Technology in the Retail Arena....Pages 227-239
Towards ’smarter’ Supply and Demand-Chain Collaboration Practices Enabled by RFID Technology....Pages 241-256

✦ Subjects


Marketing; Production/Logistics


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