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Consumer complaint channel choice in online and offline purchases

✍ Scribed by Seul Lee; Brenda J. Cude

Book ID: 111138284
Publisher: John Wiley and Sons
Year: 2011
Tongue: English
Weight: 267 KB
Volume: 36
Category: Article
ISSN: 1470-6423
DOI: 10.1111/j.1470-6431.2010.00992.x

No coin nor oath required. For personal study only.

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