The impact of involvement and ambiguity on satisfaction judgments for high-credence property services such as health care has not been studied. This study examines the level and process effects of involvement on satisfaction with two dimensions of a health-care service. We found that higher levels o
Consumer behaviour and the purchasing of dental services: Influences on selection and evaluation of health care services
β Scribed by Angus W. Laing; Alison J. Brown
- Publisher
- John Wiley and Sons
- Year
- 1997
- Tongue
- English
- Weight
- 803 KB
- Volume
- 2
- Category
- Article
- ISSN
- 1465-4520
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