๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Constructive conflict at work

โœ Scribed by Evert Van De Vliert; Aukje Nauta; Ellen Giebels; Onne Janssen


Book ID
101289635
Publisher
John Wiley and Sons
Year
1999
Tongue
English
Weight
142 KB
Volume
20
Category
Article
ISSN
0894-3796

No coin nor oath required. For personal study only.

โœฆ Synopsis


Two ยฎeld studies of interpersonal conยฏict in organizations and a simulated dyadic negotiation show that problem solving and forcing are frequently combined simultaneously and sequentially. As a robust ยฎnding, conglomerations of problem solving and forcing appear to enhance the parties' joint eectiveness. The best substantive and relational outcomes for the organization are reached through forcing followed by problem solving.


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