Consequences of Web-based service quality: Uncovering a multi-faceted chain of effects

✍ Scribed by Martin Fassnacht; Ibrahim Köse

• Publisher: John Wiley and Sons
• Year: 2007
• Tongue: English
• Weight: 215 KB
• Volume: 21
• Category: Article
• ISSN: 1094-9968
• DOI: 10.1002/dir.20084