✦ LIBER ✦

Congruence in the assessment of service quality between employees and customers: A study of a public health care delivery system

✍ Scribed by Gary J. Young; Mark M. Meterko; David Mohr; Michael Shwartz; Hai Lin

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Employee Satisfaction in the Health Care

✍ Barhem, B.; Younies, H.; Younis, M. 📂 Article 📅 2010 🏛 SAGE Publications 🌐 English ⚖ 134 KB

The Role of Innovation and Perceived Ser

✍ Yaşlıoğlu, Murat; Çalışkan, Burcu Özge Özaslan; Şap, Ömer 📂 Article 📅 2013 🏛 Elsevier 🌐 English ⚖ 448 KB

Experiences of Homeless People in the He

✍ Diane Cocozza Martins 📂 Article 📅 2008 🏛 John Wiley and Sons 🌐 English ⚖ 135 KB

Assessment of health care needs and util

✍ Evelina Pappa; Dimitris Niakas 📂 Article 📅 2006 🏛 BioMed Central 🌐 English ⚖ 284 KB

‘Designing Better Health Care in the Sou

✍ Ms Catherine Hurley; Professor Fran Baum; Ms Helen van Eyk 📂 Article 📅 2004 🏛 John Wiley and Sons 🌐 English ⚖ 149 KB

RM3 A Comparison Between Markov Chains a

✍ Olmedo-Bustillo, C.; Oliva-Oropeza, P.; Rivas-Oropeza, I.; Aranzeta-Ojeda, F. 📂 Article 📅 2011 🏛 John Wiley and Sons 🌐 English ⚖ 54 KB