โ Scribed by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama and Peter Mazebe Mothataesi Sebina (Eds.)
No coin nor oath required. For personal study only.
Effective information and knowledge resource management is a driver of competiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records management, and information systems.
Content:
Front matter, Pages i-iii
Copyright, Page iv
List of figures and tables, Pages xi-xii
Acknowledgements, Pages xiii-xiv, Kelvin Joseph Bwalya, (Computer Information Systems), Nathan Mnjama, (Archives and Records Management), Peter Mazebe Sebina, (Archives and Records Management)
Foreword, Pages xv-xvii
About the editors and authors, Pages xix-xxv
Introduction, Pages xxvii-xxx
1 - Effective customer service: an enhancer of performance in archives and records management, Pages 3-19, Palalani Manewe-Sisa
2 - Accountability and records appraisal with particular reference to challenges experienced in Malawi, Pages 21-48, Alistair G. Tough, Yvonne Tough
3 - The records management paradigm shift: problems and prospects in East and Southern Africa, Pages 49-71, Nathan Mnjama
4 - Functional requirements for an electronic records management system for court records, Pages 73-90, Nurussobah Hussin, Rusnah Johare
5 - Analysing the future of Zimbabweโs academic libraries: from their historical past to preparedness for current realities and requirements, Pages 93-109, Judith Mavodza
6 - Unleashing the conceptual value of information management for organizational competitiveness: semantic underpinnings, Pages 111-127, Kelvin Joseph Bwalya, Zulu F.C. Saul
7 - Factors affecting the development of digital resources collection in universities: a case study of Kenya, Pages 129-142, Monica W. Rukwaro, Japhet Otike
8 - Re-engineering information literacy programmes of Nairobi-based public and private universities in Kenya, Pages 143-165, George Mwangi Kingori, Andrew Chege, Henry N. Kemoni
9 - Indigenous knowledge management in Botswana using ICT applications, Pages 167-191, Priti Jain
10 - Moving towards a ubiquitous service for information access: the information environment in Botswana, Pages 193-211, Olugbade Oladokun
11 - Information management in small enterprises in Botswana, Pages 213-226, Batlang Comma Serema, Neo Patricia Mooko
Conclusion, Pages 227-228
References, Pages 229-257
Index, Pages 259-268
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