Computer training and individual differences: When method matters

✍ Scribed by Candice G. Harp; Sandra C. Taylor; John W. Satzinger

• Book ID: 102858725
• Publisher: John Wiley and Sons
• Year: 1998
• Tongue: English
• Weight: 784 KB
• Volume: 9
• Category: Article
• ISSN: 1044-8004
• DOI: 10.1002/hrdq.3920090306

✦ Synopsis

This study examined individual preferencesfor three common software training methods: computer-based training (CBT), video tutorials, and instructorled classroom training. Two hundred and sixty-three licensed users of a software product were interviewed by phone and asked about their perceptions of the usefulness of the training methods. Results indicate that CBT and instructor-led classroom training are perceived to be more useful than videos and that CBT may be an effective and lower-cost substitute for classroom trainingfor some groups of computer users.