✦ LIBER ✦

Competing with quality service in good times and bad

✍ Scribed by Leonard L. Berry

Book ID: 116331579
Publisher: Elsevier Science
Year: 2009
Tongue: English
Weight: 133 KB
Volume: 52
Category: Article
ISSN: 0007-6813
DOI: 10.1016/j.bushor.2009.02.002

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