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[Communications in Computer and Information Science] Systems, Software and Services Process Improvement Volume 425 || How to Design an Innovative Framework for Process Improvement? The TIPA for ITIL Case

✍ Scribed by Barafort, Béatrix; O’Connor, Rory V.; Poth, Alexander; Messnarz, Richard

Book ID
125420499
Publisher
Springer Berlin Heidelberg
Year
2014
Tongue
English
Weight
317 KB
Edition
2
Category
Article
ISBN
3662438968

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✦ Synopsis

This volume constitutes the refereed proceedings of the 21st EuroSPI conference, held in Luxembourg, in June 2014. The 18 revised papers presented together with 11 invited papers in this volume were carefully reviewed and selected. They are organized in topical sections on SPI and very small entities; process improvement frameworks; testing and improvement issues; SPI and people issues; SPI and quality issues; software processes in various contexts. The volume also contains selected keynote papers from EuroSPI workshops and invited papers covering the topic of creating environments supporting innovation and improvement.

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