Communication Competence

✍ Scribed by Annegret F. Hannawa (editor); Brian H. Spitzberg (editor)

• Publisher: De Gruyter Mouton
• Year: 2015
• Tongue: English
• Leaves: 800
• Series: Handbooks of Communication Science; 22
• Category: Library

✦ Synopsis

Almost everything that matters to humans is derived from and through communication. Just because people communicate every day, however, does not mean that they are communicating competently. In fact, evidence indicates that there is a substantial need for better interpersonal skills among a significant proportion of the populace. Furthermore, "dark side" experiences in everyday life abound, and features of modern society pose new challenges that make the concept of communication competence increasingly complex.
 
The Handbook of Communication Competence brings together scholars from across the globe to examine these various facets of communication competence, including its history, its essential components, and its applications in interpersonal, group, institutional, and societal contexts. The book provides a state-of-the-art review for scholars and graduate students, as well as practitioners in counseling, developmental, health care, educational, intercultural, and human resource management contexts, illustrating that communication competence is vital to health, relationships, and all collective human endeavors.

 

• demonstrates the centrality of communication competence as a fundamental organizing approach to understanding human activities
• brings together world-renowned scholars working in diverse disciplines to reveal the importance of communication skills

✦ Table of Contents

Preface to Handbooks of Communication Science series
Contents
I. Introduction
. Welcome to the Handbook of Communication Competence
II. Paradigms and perspectives
2. Communication competence: Historical synopsis, definitions, applications, and looking to the future
3. Theoretical approaches to communicative competence
4. Epistemological approaches to communication competence
III. Codes
5. Competence in speaking in interactions
6. Nonverbal skills in emotional communication
7. Computer-mediated communication competence
IV. Components
8. Motivational factors and communication competence
9. Competence knowledge
10. The composition of competence: Communication skills
V. Personal factors
11. Genetics and communication competence
12. Culture and competence: Ethnicity and race
VI. Contexts
13. Relational competence
14. Communication competence in the management of conflict
15. Developing negotiation competencies
16. Communication competence in organizations and groups: Historic and emerging perspectives
17. Functional forms of competence: Interviewing
18. Instructional communication competence in higher education
19. Managing uncertainty in clinical encounters
20. Intercultural and intergroup communication competence: Toward an integrative perspective
21. Social communicative competencies across the life span
VII. Intervention and assessment
22. Assessing the state of assessment: Communication competence
23. Outcomes and the criterion problem in communication competence research
24. The transformation of everyday talk: The impact of communication technology on notions of communication competence
25. Training and intervention
VIII. The dark side of communication competence
26. The dark underbelly of communication competence: How something good can be bad?
27. Miscommunication and error
28. Verbal and physical aggression
IX. Epilogue
29. Problems, paradoxes, and prospects in the study of communication competence
Biographical sketches
Subject index
Author index