Communication beyond boundaries

✍ Scribed by Payal Mehra, Uttar Pradesh, India Lucknow, Associate Professor of Communication, Indian Institute of Management Lucknow

• Publisher: Business Expert Press
• Year: 2014
• Tongue: English
• Leaves: 186
• Series: 2014 digital library.; Corporate communication collection
• Edition: First edition
• Category: Library

✦ Synopsis

The way one communicates across ethnicities and cultures can vary, leading to miscommunication and misinterpretation. In a diverse setting, communication is far more complicated than the linear model of communication. Consequently, many employees may feel frustrated when their warm smiles are misinterpreted, their informal demeanor mistaken for sloppy work, and their heavy accents received as being too fuzzy a communication style. In business particularly, this friction can strain personal relationships, and reduce productivity. Executives thus need to become proficient cross cultural communicators to succeed in a global environment. They should be able to recognize and adapt to different cultures. What constitutes the principles of cross cultural communication, and how these principles can be developed and applied across most cultures and countries is the focus of this book. The book approaches communication in diverse environments as an exercise in understanding communication across physical, and psycho-social boundaries; hence its title

✦ Table of Contents

Content: 1. Introducing concepts --
2. Cultural frameworks and communication styles --
3. Language and communication --
4. Nonverbal messages --
5. Influence of national culture, corporate culture, and multinational culture on intercultural communication --
6. Communication in cross border mergers and acquisitions --
7. Implementation, problem solving, and decision making in cultures --
8. Communication skills in international business negotiations --
9. The etiquette advantage in global business --
10. Indian business culture and communication --
References --
Suggestions for further reading --
Index.

✦ Subjects

Intercultural communication. International business enterprises. PSYCHOLOGY / Social Psychology assimilation contexting cross border merger and acquisitions cultural communication frameworks cultural intelligence international business etiquette international business negotiation language m