Collaborative process improvement : with examples from the software world

✍ Scribed by Yeakley, Celeste Labrunda; Fiebrich, Jeffrey D

• Publisher: IEEE Computer Society, Wiley-Interscience
• Year: 2007
• Tongue: English
• Leaves: 187
• Series: Practitioners
• Edition: 1
• Category: Library

✦ Synopsis

This practical, user-friendly handbook specifically addresses software companies that are interested in implementing effective improvement processes into the daily work life of every employee. A wealth of checklists, templates, exercises, tips, and pitfalls to avoid make it easy for readers to integrate quality awareness into their organization's day-to-day processes at every level

✦ Table of Contents

Content: List of Figures. Preface. How to Read This Book. Introduction. Special Thanks and Acknowledgments. Chapter 1. Your World-Understanding Your Situation and Preparing First Steps. Chapter 2. Welcome to the World-Establishing Advocates and Champions. Chapter 3. Drawing Your Map-Initiating your CPI Program. Chapter 4. World Vision-Training the Organization. Chapter 5. World Views-Addressing the Capital Q. Chapter 6. Around the World-Acknowledging Cultural Diversity. Chapter 7. Move Your World-Managing Change. Chapter 8. Rock Your World-Encouraging Process Perpetual Motion. Chapter 9. Your World of Influence-Sneezing and Spreading the Improvement Virus. Chapter 10. World Climate-Checking for Vital Signs. Chapter 11. World Health-Evaluating Progress. Chapter 12. World News-Rewarding and Recognizing Work. Chapter 13. Modern World-Building Meaningful Quality Pictures. Chapter 14. One World-Uniting Your Change Maps with the New World View. Definitions. Acronyms. References and Resources. Index.