✦ LIBER ✦

Cognitive task analysis for rare accident problems and for diverse circumstances. The example of train drivers (Elements pour l'Analyse de l'Activite Cognitive dans une Problematique d'Accidents Rares et aux Circonstances Diverses. L'Example des Conducteurs de Train). (in French) : Lamonde, F. In: Proc 23rd Ann Conf of the Human Factors Assoc of Canada, Ottawa, Ontario, 26–28 Sep 1990. The Association, Mississauga, Ontario, 1990, pp 63–67, 6 refs

Publisher: Elsevier Science
Year: 1992
Tongue: English
Weight: 276 KB
Volume: 23
Category: Article
ISSN: 0003-6870
DOI: 10.1016/0003-6870(92)90065-4

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✦ Synopsis

Enhanced 9-1-1 emergency communications system. Designing a user interface for emergency communications requires a thorough understanding of the circumstances in which PSAP attendants operate. Researching the work environment of PSAP attendants has served to identify several human factors issues that became design goals for the user interface. Conducting iteratire usability testing with PSAP attendants ensured the design of a usable system.