✦ LIBER ✦
Cognitive, demographic, and situational determinants of service customer preference for personnel-in-contact over self-service technology
✍ Scribed by Françoise Simon; Jean-Claude Usunier
- Book ID
- 116568425
- Publisher
- Elsevier Science
- Year
- 2007
- Tongue
- English
- Weight
- 366 KB
- Volume
- 24
- Category
- Article
- ISSN
- 0167-8116
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