CLSR BRIEFING: NEWS AND COMMENT ON RECENT DEVELOPMENTS FROM AROUND THE WORLD

✍ Scribed by Stephen Saxby

• Publisher: Elsevier Science
• Year: 2001
• Tongue: English
• Weight: 248 KB
• Volume: 17
• Category: Article
• ISSN: 0267-3649
• DOI: 10.1016/s0267-3649(01)00514-3

✦ Synopsis

E-envoy, Andrew Pinder, has elaborated upon the Government's commitment to get all services online by 2005. Speaking at the GC2001 conference, he called upon all those involved in information communication technology/ information systems in the public sector to think creatively about the delivery of services and ensure maximum benefit for the citizen.Andrew Pinder commented: "E-government will change the way that citizens interactive with government -forever. Getting the very best out of new technology means that we must innovate -not just automate.And that means innovation within government as well as between government and citizen. Services should be packaged in a tailored, customer-focused fashion, often in partnership with the private sector, so that the citizen or business person is offered real benefits by transacting online, and as a consequence comes back to use more and more online ser-