Acknowledgements
Contents
Notes on Contributors
List of Figures
List of Tables
1 Linkages Between Citizen Participation, Digital Technology, and Urban Development
Introduction
E-participation and Citizen Engagement
Key Concepts and Relationships
The Extent and Impact of Citizen Participation
Cities Adoption and Implementation of Innovations
City and System Characteristics
Research Design and Methodological Approach
Summaries of Arguments and Findings
References
2 Participation and Influence in Urban Development: Does City E-Participation Strategy Matter?
Introduction
E-Participation in a Multi-Channel Context
City E-Participation Strategies
E-Participation and Participation Divides
Why City E-Participation Strategies Might Not Matter
Methods and Data
City E-Participatory Strategies
Madrid
Melbourne
Oslo
Findings
How Local Activists Participate
Combination of Different Participatory Channels
Local Activists’ Influence Over Urban Development
Discussion
Conclusion
References
3 Displacement and Citizen Participation: A Comparison of the Enactment of E-Participation Platforms in Oslo and Madrid
Introduction
Theoretical Perspectives
The Danger of Displacement
Enacting Technology
The Importance of the Context
The Inherent Logic of E-Participation Technology
Data and Methods
Findings
Similar State-Civil Society Regimes…
…Yet, Different Enactment of E-Participation Technologies
Perception
Design
Implementation
Discussion and Conclusion
References
4 Inside the Black Box: Perspectives and Attitudes of Civil Servants on Citizen Participation
Introduction
Factors Conditioning Civil Servants’ Attitudes
Rational of Case Selection and Research Methods
Data Analysis
Citizen Participation and Its Problems
The Participatory Arrangements
Communication Channels and Their Administrative Use
Contacts with Stakeholders and Their Influence
Conclusions
Appendix
References
5 Citizen Participation and ICT for Urban Development in Oslo
Introduction
Universal Design and Accessibility as Catalysts for Citizen Participation
Methodology
Barriers and Opportunities for Promoting Citizen Participation in Urban Development
Technology (ICT) and Social Media Usage
Overall Accessibility and Usability of Participatory Platforms
Awareness, Engagement and Participation
Trust, Privacy and Responsiveness
Discussion
Conclusion
References
6 Controlled and Responsive Interactivity: What Politicians and Bureaucrats in Oslo Say About Their Social Media Use, and What This Might Mean for Democracy
Introduction
Theory and Existing Research
One-Way vs. Two-Way Communication
Controlled vs. Responsive Interactivity
Data and Methods
Sampling and Interviewees
Case Selection
Inductive and Constructivist Approach to Expert-Interviews
Findings
Two-Way Communication
Descriptions of Controlled Interactions
Avoiding Discussions, Correcting Misinformation, and Censoring Harassment
Setting Up Positive Feedback
Descriptions of Responsive Interactions
‘Listening in’, and Asking for Opinions
Responding to Questions and Complaints, Channelling Requests
Discussion
Conclusion
References
7 E-gentrification: Digital Community Engagement, Urban Change and Digital Rights to the City
Introduction
Literature Review—The Social Imaginaries of Digital Community Engagement and Gentrification
Digitalisation and Gentrification
Neoliberal Urban Governance and Citizen Participation
Theorising E-gentrification: Assemblage Thinking and the Relationships of Digital ICTs, Community Engagement and Gentrification
Melbourne and Maribyrnong: Setting the Scene
The Production of E-gentrification
Creativity and Innovation
Decision Making and Participation
Discussion: E-gentrification and the Right to the Making of the City
Conclusion
References
8 The Impact of Digital Participation on Democratic Urban Governance
Introduction
E-Participation and Democracy
Data and Methods
Three Models of Urban E-Participation
Oslo: E-Bricolage
Melbourne: Digital Crowdsourcing
Madrid: Online Direct Democracy
Comparing the Models
Inclusiveness
Deliberation
Popular Control
Concluding Discussion
References
Correction to: Citizen Participation in the Information Society
Correction to: S. Hovik et al. (eds.), Citizen Participation in the Information Society, https://doi.org/10.1007/978-3-030-99940-7
Index