CITGO Petroleum Meeting the Challenge with ABM

✍ Scribed by Marlene B. Rodriguez; Andrew D. Muras; Dennis D. Calhoun

• Publisher: John Wiley and Sons
• Year: 2002
• Tongue: English
• Weight: 323 KB
• Volume: 13
• Category: Article
• ISSN: 1044-8136
• DOI: 10.1002/jcaf.10051

✦ Synopsis

Abstract

Activity‐based management (ABM) has helped process and energy industries cut costs and improve
efficiencies, because it provides the baseline data needed for performance measurement, outsourcing, product
costing, and capacity analysis. However, implementations of ABM have to be tailored to meet the unique challenges
posed by Shared Services functions and operational units. This article outlines CITGO's implementation
techniques for ABM and describes the company's results for its Shared Services and operations business units.
© 2002 Wiley Periodicals, Inc.