Master the basics of VoIP (Voice over IP) implementation with theCisco authorized self-study book for CVOICE foundation learningMaster the basics of VoIP (Voice over IP) implementation, managementand troubleshooting Prepare for the CVOICE 642-432 exam as you earnyour CCVP certification Learn from additional content that challengesreaders on the harder aspects of this technologies, and goes beyondthe Cisco curriculum materials with real-world implementationexamples The second edition of Cisco Voice Over IP (CVOICE) providesreaders with all the critical information needed to implement andsupport data and voice integration solutions at the network-accesslevel. In addition, this book prepares the reader for the CVOICEcertification exam 642-432, which applies to multiple Cisco IPTelephony Specialist certifications and the Cisco Certified VoiceProfessional (CCVP) certification. The book is based on the 5.0curriculum, and has extra coverage on particularly tough areas ofthat course, such as H.323 gateway/gatekeeper and QoS configuration.This book will serve readers as a valuable study aid and aninvaluable theory, configuration, and troubleshooting reference.Coverage starts with a review for readers new to voice technologiesand continues with in-depth information on implementation, conceptsand protocols, call control models available, roadblock andtroubleshooting strategies, and QoS issues. The book also expandsbeyond the curriculum to cover topics such as WRR, AutoQoS on aCatalyst switch, LFI, using MQC to configure classification, marking,LLQ, WRED, policing, and shaping. How does the book differ from theprevious edition? It includes updated coverage of voice technologies,IOS version 12.3 updates including AutoQoS, H.323 enhancements, MGCPenhancements, and SIP enhancements, and practical editorial elementslike hands-on lab exercises and configuration examples are givengreater emphasis.