Cisco connects the dots: Aligning leaders with a new organizational structure
✍ Scribed by Barrie Novak
- Publisher
- Wiley (John Wiley & Sons)
- Year
- 2008
- Tongue
- English
- Weight
- 215 KB
- Volume
- 27
- Category
- Article
- ISSN
- 1932-2054
No coin nor oath required. For personal study only.
✦ Synopsis
Abstract
Cisco's global Technical Services division used a solid change management strategy to implement a new organizational matrix. Ultimately, aligning leaders around the new vision/strategy, executive dynamics, governance, and mind‐sets and behaviors essential for collaboration in the new structure came down to confronting subtler aspects of change—including trust and relationships. The transformation initially focused on vision and strategies, organization design, roles and accountabilities, governance, selection, performance linkages, metrics, and communication. When a postproject assessment surfaced some problems with organizational adoption and alignment, all the leaders convened for a summit to gain alignment, build trust, and lay the foundation for stronger working relationships. © 2008 Wiley Periodicals, Inc.