Choosing self-service technologies or interpersonal services—The impact of situational factors and technology-related attitudes

✍ Scribed by Cees J. Gelderman; Paul W.Th. Ghijsen; Ronnie van Diemen

• Book ID: 116695067
• Publisher: Elsevier Science
• Year: 2011
• Tongue: English
• Weight: 198 KB
• Volume: 18
• Category: Article
• ISSN: 0969-6989
• DOI: 10.1016/j.jretconser.2011.06.003