A must-read in the wake of COVID-19, this book unpacks the nature of resilient organizations and how they prepare for unpredictable, complex, and profound change. Organizations that do not adapt and evolve die. To date, however, it has not been at all clear how to build a resilient organization.
Changing Conversations in Organizations: A Complexity Approach to Change (Complexity and Emergence Inorganisations, 6)
β Scribed by Patricia Shaw
- Year
- 2002
- Tongue
- English
- Leaves
- 200
- Edition
- 1ST
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
Drawing on the theoretical foundations laid out in earlier volumes of this series, this book describes an approach to organizational change and development that is informed by a complexity perspective. It clarifies the experience of being in the midst of change. Unlike many books that presume clarity of foresight or hindsight, the author focuses on the essential uncertainty of participating in evolving events as they happen and considers the creative possibilities of such participation.Most methodologies for organizational change are firmly rooted in systems thinking, as are many approaches to process consultation and facilitation. This book questions the suggestion that we can choose and design new futures for our organizations in the way we often hope. Avoiding the widely favoured use of two by two matrices, idealized schemas and simplified typologies that characterize much of the management literature on change, this book encourages the reader to live in the immediate paradoxes and complexities of organizational life, where we must act with intention into the unknowable. The author uses detailed reflective narrative to evoke and elaborate on the experience of participating in the conversational processes of human organizing. It asserts that possibilities are perpetually sustained and changed by the conversational life of organizations.This book will be valuable to consultants, managers and leaders, indeed all those who are dissatisfied with idealized models of change and are searching for ways to develop an effective change practice.
β¦ Table of Contents
Book Cover......Page 1
Title......Page 4
Copyright......Page 5
Contents......Page 8
1 Changing conversations......Page 12
2 Making sense of gathering and gathering to make sense......Page 34
3 The transformative activity of conversing......Page 56
4 The politics of change......Page 83
5 Organizational change as ensemble improvisation......Page 107
6 The legacy of organization development......Page 129
7 Whatβs the difference? Other approaches to conversation, participation and organizational change......Page 151
Coda: how do organizations change?......Page 182
Appendix: a cast list for Ferrovia......Page 185
References......Page 186
Index......Page 190
π SIMILAR VOLUMES
Prologue -- Acknowledgments -- An introduction to organization change -- The importance of the goal -- Leadership : the indispensable ingredient -- Defining the change -- Making change and the role of the consultant -- Making the consulting engagement effective -- The s-curves -- Communication and e
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