Change Paradigms in the Setting of Knowledge Management Systems

✍ Scribed by Hauke Heier (auth.)

Publisher: Deutscher Universitätsverlag
Year: 2004
Tongue: English
Leaves: 189
Series: Leiden University Management Research Series
Edition: 1
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Culture is widely acknowledged as a most prominent make-or-break factor of knowledge management systems implementation projects. Behavioral and organizational change management are critical to achieve a good fit between human factors and technology.

Hauke Heier examines how technology-facilitated knowledge management initiatives can establish supportive knowledge-intensive cultures. Based on an explorative case study of a four-year implementation and change management project in the electrical engineering and electronics industry, he investigates the explanatory power of two complementary change management frameworks in the new setting of knowledge management systems. Thus, this study contributes to the development of theory and managerial practice - toward a culture change-based implementation framework.

✦ Table of Contents

Front Matter....Pages I-VIII
Introduction....Pages 1-27
Conceptual Foundations....Pages 29-52
Case Study: Siemens ShareNet....Pages 53-80
Case Discussion: Change Paradigms Revisited....Pages 81-107
Conclusions and Implications for Further Research....Pages 109-132
Back Matter....Pages 133-183

✦ Subjects

Business/Management Science, general; Management/Business for Professionals

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