The quality inspector is the person perhaps most closely involved with day-to-day activities intended to ensure that products and services meet customer expectations. The quality inspector is required to understand and apply a variety of tools and techniques as codified in the American Society for Quality (ASQ) Certified Quality Inspector (CQI) Body of Knowledge (BoK). The tools and techniques identified in the ASQ CQI BoK include technical math, metrology, inspection and test techniques, and quality assurance. This Handbook supports individuals preparing to perform, or those already performing, this type of work. It is intended to serve as a ready reference for quality inspectors and quality inspectors in training, as well as a comprehensive reference for those individuals preparing to take the ASQ CQI examination. Examples and problems used throughout the handbook are thoroughly explained, are algebra-based, and are drawn from real-world situations encountered in the quality profession. To assist readers in using this book as a ready reference or as a study aid, the book has been organized so as to conform explicitly to the ASQ CQI BoK. Each chapter title, all major topical divisions within the chapters, and every main point has been titled and then numbered exactly as they appear in the CQI BoK.
Content:
Front Matter
• List of Figures and Tables
• How to Use This Book
• Preface
• Table of Contents
•Part I. Technical Mathematics
1. Basic Shop Math
2. Basic Algebra
3. Basic Geometry
4. Basic Trigonometry
5. Measurement Systems
6. Measurement Conversions
•Part II. Metrology
7. Common Gages and Measurement Instruments
8. Special Gages and Applications
9. Gage Selection, Handling, and Use
10. Surface Plate Tools and Techniques
11. Specialized Inspection Equipment
12. Calibration
13. Measurement System Analysis
•Part III. Inspection and Test
14. Geometric Dimensioning and Tolerancing (GD&T)
15. Sampling
16. Inspection Planning and Procedures
17. Testing Methods
•Part IV. Quality Assurance
18. Basic Statistics and Applications
19. Statistical Process Control
20. Quality Improvement
21. Quality Tools and Techniques
22. Resources
•Part V. Appendices
Appendix A: Quality Inspector Certification Body of Knowledge
Appendix B: Computer Resources
Appendix C: General Tables of Units of Measurement
• Appendix D: Standard Normal Distribution
• Appendix E: Factors Helpful in Constructing Control Charts for Variables
• Appendix F: Values of K1 for Computing Repeatability Using the Range Method
• Appendix G: Values of K2 for Computing Reproducibility Using the Range Method
• Appendix H: Sample Tables of ANSI/ASQ Z1.4-2003 and ANSI/ASQ Z1.9-2003 Standards
• References
• Glossary of Inspection Terms
• Bibliography
• About the Authors
Index
Contents of CD-ROM