An increasingly popular means for managers to get information on their performance is the multipleperspective, or 360-degree, feedback instrument. Used independently or as part of a management development program, 360-degree feedback can enhance self-awareness by highlighting what bosses, peers, subordinates, and customers see as an individual's strengths and development needs. Selecting the right instrument from among the dozens that are available today can be difficult, however. This new edition of Feedbmk to Managers, which updates and expands the popular 1991 edition, aims to facilitate selection by providing an in-depth analysis of twenty-four of today's most frequently used and representative instruments. instrument is described in detail. The following types of information are provided:
Descriptive: author, copyright date, statement of purpose, target audience, cost, scoring process, certification process, instrument length, item-response format, and type of raters. definitions and sample items, and a bibliography of reports and papers from studies of the instrument's reliability or validity.
Training: a sample feedback report and descriptions of support materials