## Abstract Sahelian Africa is one of the poorest regions of the world, where approximately 90 per cent of the population depends on subsistence agriculture. Due to the high population growth, with annual growth rates of about 3 per cent during recent decades, farmers have expanded their cropping a
Cause, consequence and control: towards a theoretical and practical model of operational risk
β Scribed by Michael A Lewis
- Publisher
- Elsevier Science
- Year
- 2002
- Tongue
- English
- Weight
- 792 KB
- Volume
- 21
- Category
- Article
- ISSN
- 0272-6963
No coin nor oath required. For personal study only.
β¦ Synopsis
Abstract
Modified competitive, technological, social and political circumstances have magnified the potential impact of operationsβrelated failures; yet OMβs interest in operational βrisksβ remains underdeveloped. This paper develops a provisional model of operational risk based upon the input and outcome dimensions of causal event and negative consequence. Discussion of risk control constitutes a complementary theoretical dimension. Empirical evidence from four operational failure case studies offers an opportunity to revise and extend the initial model. Specific conclusions address the structural and temporal pathology of operational failure and the subjective βlayersβ of internal and external loss that appear to influence overall negative consequences. Additionally, effective risk control is highlighted as an integrated process with more similarities to service quality management than variationβreduction process control. The paper concludes with reflection upon the limitations of the study and, given the preliminary nature of the work, some suggestions for future work.
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