## Abstract Previous studies have analyzed how incumbents may falter when they focus too narrowly on satisfying the needs of current customers at the expense of pursuing innovations that will ensure future market leadership. This paper examines this βdilemmaβ faced by incumbents and considers cases
Case Management: The Current Best Practices and the Next Generation of Innovation
β Scribed by Jeffrey R. Bedell; Neal L. Cohen; Ann Sullivan
- Book ID
- 111525814
- Publisher
- Springer
- Year
- 2000
- Tongue
- English
- Weight
- 162 KB
- Volume
- 36
- Category
- Article
- ISSN
- 0010-3853
No coin nor oath required. For personal study only.
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