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Capitalizing on Culture: How Cultural Capital Shapes Educational Experiences and Outcomes

✍ Scribed by Tina Wildhagen

Book ID
111417008
Publisher
Wiley (Blackwell Publishing)
Year
2010
Tongue
English
Weight
90 KB
Volume
4
Category
Article
ISSN
1751-9020

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## Abstract When a major shift in strategy propelled Capital One Direct Banking business in a new direction, the organizationβ€”arming itself with Six Sigma expertise and capabilitiesβ€”set out to change its management model, redesign its major business processes, and nurture a culture centered around