Developing a framework to investigate th
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David Barnes; Matthew Hinton; Suzanne Mieczkowska
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Article
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2002
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John Wiley and Sons
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English
β 112 KB
## Abstract This paper develops a theoretical framework for use in research investigating the impact of eβcommerce on the management of internal business processes. Managing the business processes that facilitate order fulfilment and delivery of goods and services supplied to customers is the prime