Business Performance Measurement and Management: New Contexts, Themes and Challenges

✍ Scribed by Paolo Taticchi, Andrea Asfalti, Francesco Sole (auth.), Paolo Taticchi (eds.)

• Publisher: Springer-Verlag Berlin Heidelberg
• Year: 2010
• Tongue: English
• Leaves: 373
• Edition: 1
• Category: Library

✦ Synopsis

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

✦ Table of Contents

Front Matter....Pages i-xxi
Front Matter....Pages 1-1
Performance Measurement and Management in Smes: Discussion of Preliminar Results from an Italian Survey....Pages 3-11
New Integrated Information Systems and Management Control Change in Small and Medium Enterprises....Pages 13-37
Front Matter....Pages 39-39
A Framework for Evaluating Enterprise Network Performances....Pages 41-59
Performance Analysis of Rfid Applications in Cold Chain Management....Pages 61-71
Front Matter....Pages 73-73
A Performance Measurement System for Racing Teams: An Exploratory Study in an Unresearched Context....Pages 75-87
How Small Firms in the High Quality Food Sector Can Improve Their Business Performance: The Ligurian Oil Case Study....Pages 89-101
How to Use Different Measures for Different Purposes: A Holistic Performance Management Model for Public Organizations....Pages 103-112
Front Matter....Pages 113-113
Using Qualitative System Dynamics to Enhance the Performance Measurement of Sustainability....Pages 115-130
Operationalising Sustainability: How Small and Medium Sized Enterprises Translate Social and Environmental Issues into Practice....Pages 131-147
Supplier Performance Evaluation for Green Supply Chain Management....Pages 149-163
Front Matter....Pages 165-165
A Synthetic Measure for the Assessment of the Project Performance....Pages 167-180
A Project Manager Suitability Parameter in Project Accomplishment....Pages 181-193
The Dilemma of Performance Appraisal....Pages 195-206
Risk in Supply Networks: The Case of Aeronautical Firms....Pages 207-225
Front Matter....Pages 227-227
A Framework for Performance Measurement and Management Based on Axiomatic Design and Analytical Hierarchy Process....Pages 229-240
Designing and Implementing Performance Management Systems....Pages 241-249
The Three-Stage Evolution of Full Cost Accounting in Business Economics....Pages 251-266
Front Matter....Pages 267-267
The Measurement System Analysis as a Performance Improvement Catalyst:A Case Study....Pages 269-292
Multi-Echelon Inventory Performance Evaluation: The Case of a Communications Company....Pages 293-310
Alignment of Strategy-Managerial Characteristics and Performance at the Functional Level in Dubai Local Government....Pages 311-324
Front Matter....Pages 325-325
Understanding Organisational Knowledge-Based Value Creation Dynamics: A Systems Thinking Approach....Pages 327-341
Neural Networks and Regressive KPI Metamodels for Business Corporate Management: Methodology and Case Study....Pages 343-356
Performance Measurement Systems and Organisational Culture: Interpreting Processes of Unlearning and Change....Pages 357-376

✦ Subjects

Organization/Planning; Management/Business for Professionals; Business/Management Science, general