Business ethics : ethical decision making and cases

✍ Scribed by O. C. Ferrell; Linda Ferrell; John Fraedrich

• Year: 2019
• Tongue: English
• Leaves: 642
• Edition: Twelfth
• Category: Library

✦ Table of Contents

Cover
Brief Contents
Contents
Preface
Part 1: An Overview of Business Ethics
Chapter 1: The Importance of Business Ethics
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Business Ethics Defined
Why Study Business Ethics?
The Development of Business Ethics
Developing Organizational and Global Ethical Cultures
The Benefits of Business Ethics
Our Framework for Studying Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Stakeholders Define Ethical Issues in Business
Social Responsibility and Business Ethics
Issues in Social Responsibility
Social Responsibility and the Importance of a Stakeholder Orientation
Corporate Governance Provides Formalized Responsibility to Stakeholders
Implementing a Stakeholder Perspective
Contributions of a Stakeholder Perspective
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Part 2: Ethical Issues and the Institutionalization of Business Ethics
Chapter 3: Emerging Business Ethics Issues
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Recognizing an Ethical Issue (Ethical Awareness)
Foundational Values for Identifying Ethical Issues
Ethical Issues and Dilemmas in Business
The Challenge of Determining an Ethical Issue in Business
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 4: The Institutionalization of Business Ethics
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Managing Ethical Risk through Mandated and Voluntary Programs
Mandated Requirements for Legal Compliance
The Sarbanes-Oxley (SOX) Act
Dodd-Frank Wall Street Reform and Consumer Protection Act
Laws That Encourage Ethical Conduct
Federal Sentencing Guidelines for Organizations
Core or Best Practices
The Importance of Institutionalization in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Part 3: The Decision Making Process
Chapter 5: Ethical Decision Making
Chapter Objectives
Chapter Outline
An Ethical Dilemma
A Framework for Ethical Decision Making in Business
Using the Ethical Decision Making Model to Improve Ethical Decisions
Normative Considerations in Ethical Decision Making
Understanding Ethical Decision Making
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 6: Individual Factors: Moral Philosophies and Values
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Moral Philosophy Defined
Applying Moral Philosophy to Ethical Decision Making
Cognitive Moral Development and Limitations
White-Collar Crime
Individual Factors in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 7: Organizational Factors: The Role of Ethical Culture and Relationships
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Defining Corporate Culture
The Role of Corporate Culture in Ethical Decision Making
Leaders Influence Corporate Culture
Group Dimensions of Corporate Structure and Culture
Variation in Employee Conduct
Can People Control Their Actions within a Corporate Culture?
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Part 4: Implementing Business Ethics in a Global Economy
Chapter 8: Developing an Effective Ethics Program
Chapter Objectives
Chapter Outline
An Ethical Dilemma
The Responsibility of the Corporation to Stakeholders
The Need for Organizational Ethics Programs
An Effective Ethics Program
Codes of Conduct
Ethics Officers
Ethics Training and Communication
Systems to Monitor and Enforce Ethical Standards
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 9: Managing and Controlling Ethics Programs
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Implementing an Ethics Program
The Ethics Audit
Benefits of Ethics Auditing
The Auditing Process
The Strategic Importance of Ethics Auditing
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 10: Globalization of Ethical Decision Making
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Global Culture, Values, and Practices
Economic Foundations of Business Ethics
Multinational Corporations
Global Cooperation to Support Responsible Business
Global Ethics Issues
The Importance of Ethical Decision Making in Global Business
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 11: Ethical Leadership
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Defining Ethical Leadership
Requirements for Ethical Leadership
Benefits of Ethical Leadership
Ethical Leadership and Organizational Culture
Managing Ethical Business Conflicts
Ethical Leaders Empower Employees
Ethical Leadership Communication
Leader-Follower Relationships
Leadership Styles and Ethical Decisions
The Radar Model
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Chapter 12: Sustainability: Ethical and Social Responsibility Dimensions
Chapter Objectives
Chapter Outline
An Ethical Dilemma
Defining Sustainability
How Sustainability Relates to Ethical Decision Making and Social Responsibility
Global Environmental Issues
Environmental Legislation
Alternative Energy Sources
Business Response to Sustainability Issues
Strategic Implementation of Environmental Responsibility
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Part 5: Cases
Case 1: The Volkswagen Scandal: An Admission to Emission Fraud
Case 2: Uber Hits a Bump in the Road
Case 3: Wells Fargo: The Stage Coach Went Out of Control
Case 4: POM Wonderful: Crazy Healthy!
Case 5: Monsanto: A Growing Controversy
Case 6: Starbucks Venti Social Responsibility and Brand Strategy
Case 7: Walmart Juggles Risks and Rewards
Case 8: New Belgium Brewing: Crafting a Fresh Social Responsibility and Sustainability Initiative
Case 9: The NCAA Has Many Balls in the Air
Case 10: Google: The Drive to Balance Privacy with Profit
Case 11: Zappos: Taking Steps toward Maximizing Stakeholder Satisfaction
Case 12: Lululemon: Turning Lemons into Lemonade
Case 13: Insider Trading at the Galleon Group
Case 14: Whole Foods: 365 Degrees of Commitment to Stakeholders
Case 15: Apple Maintains Strong Ethical Roots
Case 16: PepsiCo: Poised to Deal with the "Next Generation"
Case 17: Fraud in Dixon, Illinois: All the Queen's Horses Could Not Save Her
Case 18: Herbalife Reborn
Case 19: CVS: "Fired Up" about Social Responsibility
Case 20: Enron: Not Accounting for the Future
Endnotes
Index