Business Dashboards: A Visual Catalog for Design and Deployment

✍ Scribed by Nils H. Rasmussen, Manish Bansal, Claire Y. Chen

• Publisher: Wiley
• Year: 2009
• Tongue: English
• Leaves: 301
• Category: Library

✦ Synopsis

Focusing on designing the right dashboards for use in an organization, this timely, full color book reveals how to successfully deploy dashboards by building the optimal software architecture and dashboard design. In addition, it describes the value of this popular technology to a business and how it can have a significant impact on performance improvement. A unique collection of more than 120 dashboard images are organized by category. One of the chapters provides a step-by-step description of the key performance indicator (KPIs) design process. One of the appendices contains more than 1,000 examples of KPIs to help design the content of dashboards. The book also describes all the steps in a dashboard implementation and offers related advice.

Nils Rasmussen (West Hollywood, CA) is cofounder and Principal of Solver, Inc. Claire Y. Chen (Long Beach, CA) is a Senior Business Intelligence Architect at Solver, Inc. Manish Bansal (Irvine, CA) is Vice President of Sales at Solver, Inc.

✦ Table of Contents

Business Dashboards: A Visual Catalog for Design and Deployment......Page 1
Contents......Page 7
Preface......Page 9
Book Summary......Page 11
PART 1: INTRODUCTION TO DASHBOARDS......Page 15
chapter 1: Dashboard Definition......Page 17
ENTERPRISE PORTALS......Page 21
DASHBOARDS AND REPORTING......Page 23
DASHBOARDS AND ANALYTICS......Page 24
DASHBOARD BENEFITS......Page 25
IF IT CANNOT BE MEASURED, DO NOT BOTHER......Page 28
chapter 4: Types of Dashboards......Page 31
STRATEGIC DASHBOARDS......Page 32
OPERATIONAL DASHBOARDS......Page 33
DIFFERENCE BETWEEN METRICS AND KPIS......Page 37
TEN STEPS TO SUCCESSFUL KPI AND METRIC DESIGN......Page 38
A CLOSING NOTE AND WHAT TO EXPECT IN THE FUTURE......Page 45
CASE OVERVIEW......Page 47
SCENARIO WALKTHROUGH......Page 48
PEOPLE-RELATED ITEMS......Page 55
TECHNICAL ITEMS......Page 56
PART 1: SUMMARY AND READINESS CHECKLIST......Page 59
PART 2: CREATING THE RIGHT BUSINESS INTELLIGENCE ARCHITECTURE FOR DASHBOARDS......Page 61
chapter 8: Why a Good Architecture Is Important......Page 63
chapter 9: Data Warehouse Techniques......Page 65
ODS......Page 67
OLAP......Page 69
DATA MARTS......Page 80
ETL......Page 81
SERVICE-ORIENTED ARCHITECTURE......Page 82
SQL......Page 85
DRILL UP, DRILL DOWN, DRILL ACROSS, DRILL TO DETAIL......Page 89
KEY PERFORMANCE INDICATORS......Page 91
chapter 12: Data Warehouse and Business Intelligence Dashboard Paradigm......Page 93
REAL-TIME DASHBOARDS......Page 94
SHORT-RANGE DASHBOARDS......Page 95
USE CASES......Page 97
chapter 13: Mobile Business Intelligence......Page 99
PART 2 SUMMARY AND READINESS CHECKLIST......Page 101
PART 3: DASHBOARD DESIGN......Page 103
chapter 14: Design Tips......Page 105
CREATING A STORYBOARD......Page 106
STORYBOARD DESIGN PROCESS......Page 107
chapter 15: Dashboard Examples......Page 119
OVERVIEW: DASHBOARD EXAMPLES......Page 120
TACTICAL DASHBOARDS......Page 124
OPERATIONAL DASHBOARDS......Page 125
PART 3 SUMMARY AND READINESS CHECKLIST......Page 189
PART 4: MANAGING ADASHBOARD PROJECT......Page 191
chapter 16: Planning the Project......Page 193
PROJECT PHASES......Page 195
PROJECT PLANNING: KEY STEPS......Page 197
BUILDING USER SUPPORT AND INTEREST......Page 201
PROJECT KICK-OFF......Page 202
TEN PROJECT TIPS......Page 205
CLOSURE......Page 207
KEY TASKS......Page 209
TEMPLATES......Page 210
DASHBOARDS DEPLOYMENT......Page 212
DEPLOYMENT SIGN-OFF......Page 213
PART 4: SUMMARY AND READINESS CHECKLIST......Page 215
APPENDICES......Page 217
TIPS BEFORE YOU START SOFTWARE EVALUATION AND SELECTION......Page 219
SOFTWARE SELECTION PROCESS......Page 225
appendix B: Installation......Page 229
RELATIONAL DATABASE SERVER......Page 231
WEB SERVER......Page 232
DASHBOARD SERVER......Page 233
appendix D: Security Authentication Techniques......Page 235
METRICS AND KPIS BY DEPARTMENTAL FUNCTION......Page 237
METRICS AND KPIS BY INDUSTRY......Page 246
About the Authors......Page 293
Index......Page 295

✦ Subjects

Менеджмент;Стратегическое управление;