Review
''This book offers a comprehensive analysis of the consulting industry, showing how it has developed and how it is likely to evolve in an increasingly competitive landscape.'' (_Supply Management_, June 2005)
''An intelligent, comprehensive, diligently researched analysis of the consulting industry. It takes an even-handed approach and is critical of both the way organizations purchase and manage professional services and the way consulting firms supply them.'' (_CPO Agenda_, Summer 2004)
Product Description
In the last three decades of the 20th century the management consultancy industry grew at a cracking pace but increased scepticism about the value that consultants genuinely add, combined with the economic slowdown, has made life much tougher for the consulting industry. As firms have cut back on consulting services and begun to review the way they use consultants, consulting firms themselves are looking at how they need to change. People are now talking about business consulting rather than management consulting.
Using real examples from a range of private sector firms, public sector organisations and from the consultants themselves, this book explores the new business consulting world and looks at every element of it with the aim of both helping firms make better use of consultants and showing consultants how they need to adapt and provide their clients a better service.